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Advice Services

New look to our Advice Line service

Our Advice Service provides expert guidance on all aspects of managing a charity, its premises, activities, and social and contractual relationships.

We also offer free Legal Surgeries

You can contact the advice service by email, by phone or by mail and fax:

email

Please submit your enquiry using this form and we will send you a reply as soon as possible - normally within 2 working days.

phone

You can also call us on the telephone helpline 0845 847 4253 where you can either leave a voice message at any time requesting a call-back or you can speak directly to an advisor on Mondays and Thursdays from 09.30 to 13.00.

mail & fax

Please write to: Advice Service, Community Matters, 12-20 Baron Street, London N1 9LL.
or fax to: 020 7278 9253
We will send a response within ten working days of receipt.

Users of our advice service in whatever format should be aware that all requests are logged for monitoring purposes. It is our policy that no information about callers is revealed to third parties.

Please note that some services such as detailed examination of leases and constitutions are only available to members. Click here for membership details.


Legal Surgeries:

LawWorks icon

We offer free legal surgeries on a monthly basis (usually the second Wednesday of the month) at our London office. Solicitors are on hand to give specialist advice to community organisations on Employment law, Leases, Incorporation (as a company), Contracts and Intellectual Property (trade marks).

This service is delivered in conjunction with our partner, LawWorks, and operates by a pre-booked 30 – 45 minute one to one session. We ask that any available paperwork on the case be sent to Community Matters in advance so that we can ensure it goes to the appropriate solicitor.

To book a place call Liz Cleverly on 020 7837 7887
or click on this link to e-mail community matters legal surgery

What people have said about the legal surgeries:

"Absolutely professional invaluable support fantastic expert support that we could not otherwise afford."

"Just the advice we needed and reliable.”