If you are a community or voluntary group, or someone who works to support them you can access our wide range of online resources by downloading our information sheets and model documents designed to support all aspects of your work.
If you have any questions, or cannot find the relevant information you need, contact our advice service by email or call the advice line 0845 847 4253* Mondays, Wednesdays and Fridays between 9.30 -1.00.
The steps to take in setting up a new group or community organisation
and how to identify what services would best meet the needs of your
local neighbourhood. This section also covers networking and how to
market your organisation, writing newsletters and press releases.
The various legal structures available to organisations together with
their pros and cons plus the benefits of charitable status and how to
register as a charity. Also provided are model Constitutions and model
Memorandum and Articles of Association - see Model documents below
3. Trustee Roles and Responsibilities
Why become a trustee? What are the roles and responsibilities of
individual officers, the committee or board and committee procedures? Do
I need insurance?
4. Running Your Organisation
What you need to know about committees and AGMs, business planning,
contracts, procurement, making the organisation sustainable, insurance
and much more.
Information about the various policies an organisation should have
from a code of conduct to Equal Opportunities together with some
6. Community Asset Transfer
Community Asset transfer (CAT) refers to the shift in management and/or ownership of buildings or land usually from public bodies (most commonly local authorities) to communities (usually to local community and voluntary sector groups). It is also very much about the people in the community: their relationships, passions, skills, knowledge and experiences as well as their innovations and aspirations.
7. Finance and Funding
Financial management including drawing up budgets, balance sheets and
accounting requirements as well as preparing funding applications, and
How to develop activities as well as how to trade legally, and when you will need licences or permissions including music licences, alcohol or for bingo.
Landlords and leases, maintaining and improving a community building,
building regulations, planning permission, rates and insurance. Also
provided are Model leases.
What the law requires and good practice, risk assessments, food hygiene, fire and building regulations and using fireworks.
The law on employment and employee rights, contracts of employment,
new auto-enrol pensions, how to recruit and manage employees, specimen contracts and job
What you need to know about Safeguarding, CRB checks, Youth Clubs, Out of School Clubs and Parent &Toddler Groups.
13. Volunteers and Volunteering
How to recruit and manage volunteers, paying expenses, and volunteer assessment.
A set of essential model documents that can be downloaded individually:
* Calls to our Advice Line on 0845 847 4253
cost 2p per minute plus your phone company’s access charge.