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Quality Standards

Community Matters offers a range of schemes to recognise best practice in community organisations.

Benefits for community organisations adopting Quality Standards:

  • A recognised national standard
  • Provides a framework for development
  • Helps organisations to remain legally compliant
  • Provides evidence of the quality and breadth of your work
  • Gives confidence to existing funders and regulators
  • Can increase the motivation and satisfaction of staff and volunteers

PreVISIBLE and the PreVISIBLE Review

PreVISIBLE is a simple and cheap development tool which tests the management systems, policies and procedures that an organisation has in place. The pack asks an organisation to identify the evidence it has to meet the criteria whilst making suggestions for the types of documents the organisations should have.

The preVISIBLE Review is a desk based assessment of an organisations compliance with the preVISIBLE standard ensuring the organisation is fit for purpose and legalaly compliance.

The VISIBLE Standard

This is a standard specifically designed for organisations managing community buildings and is now offered as an additional module for Improving Quality ( see below) Organisations completing this receive both the IQ and VISIBLE Quality Marks

Improving Quality

Improving Quality is the quality scheme written to be used both as a self assessment tool as well as external assessment. Its focus is on elements that all not for profit organisations need. Although written to target small organisations, it is equally applicable to larger ones.

Improving Quality is the only sectoral quality mark that covers the work of charities and other organisations: no other assurance award addresses all the essential areas necessary for the effective management and governance of a charity or other third sector organisation.

More information on Improving Quality is available at

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